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Shipping Policy

All orders ship within 1-2 business days excluding weekends and holidays. Orders submitted after 1pm MST will be processed the following day. Please allow for additional processing and handling time during the holiday season.

"Free Shipping" orders are shipped ground and may arrive at your destination in up to 7-10 days depending on your location. If you need your order sooner, choose 1 or 2 day shipping. Free Shipping is not available to International orders.

 

Special rates apply to shipments to Alaska and Hawaii and may take up to 2-3 weeks to arrive at your location due to shipping methods designated by the carrier. If you need your order sooner, opt for an upgraded shipping method. 

 

Some orders requiring special care are not guaranteed to be processed within 24 hours: 

Out of stock items

PreOrdered items

Large quantities orders that require multi-step verification for your financial safety. 

Orders requiring changes such as shipping method correction, item correction, address updates. 

Large shipments of green gas. 

High cost orders that require us to verify purchase for your financial safety. 

Orders that require additional identity verification due to fraud risk

 

CLICK HERE FOR INTERNATIONAL SHIPPING POLICIES

 

BUYER RESPONSIBILITIES

  • Buyer assumes 100% ownership of products purchased from VIPAirsoftArmory.com and related websites.
  • Buyer assumes 100% responsibilities and liabilities from using a products purchased.
  • Buyer agrees not to alter and modify any product or remove the orange tip on any Airsoft replica.
  • Buyer agrees to wear proper eye safety and ensure that all bystanders have proper eye safety prior to operating an Airsoft replica.
  • Buyer will hold VIPAirsoftArmory, a subsidiary of BKB Enterprises, LLC, its staff, employees, and affiliates harmless of all liabilities and legal matters resulting from the purchase.
  • Buyer is fully responsible for local law and regulations. (Observation of country, state and city laws is the sole responsibility of the consumer.)
  • Buyer agrees that all transactions done on online with VIPAirsoftArmory.com are sourced in Arizona, where any future disputes will take place.
  • Buyer must be 18 years of age or older to purchase any and all products on VIPAirsoftArmory.com
  • Shipping fees are non-refundable, there are no exceptions
  • If a shipment is deemed as not deliverable and returned to us, the additional return shipping fees charged to us by the shipping company will be deducted from any amount approved as store credit refund upon submission, review and approval of RMA.
  • It is the customer's responsibility to research any local restrictions concerning the products being purchased. 
  • We will provide proof of shipping in the form of a tracking number where one exists
  • The buyer assumes all responsibility for the shipment once it has left our facility
  • Any package(s) with tracking stating the item was delivered as addressed shall be assumed to be properly handled and delivered by whatever carrier service was last in possession of it
  • Any lost or missing package claims where tracking states that the package was delivered must be handled by the customer and their local carrier service(s)
  • VIPAirsoftArmory reserves the right to apply restocking or depreciation fees on any approved returned items or orders approved as store credit refund upon submission, review and approval of RMA. 
  • Any and all submitted, reviewed and approved refunds are available as store credit only.
  • By completing the checkout process, you acknowledge and agree to all policies, terms and conditions outlined.
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